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Incidents, alerts, and metrics

Watch a use case walkthrough: Devops user in Moogsoft

The Moogsoft Cloud UI provides a simple process for investigating, troubleshooting and resolving incidents:

  1. After you configure ingestion, events and metrics pass through the Moogsoft data pipeline and get correlated into incidents.

  2. Navigate to Incidents > Incidents and select an incident to view its details.

  3. In the Incident Details pane, you can:

    1. Assign the incident to yourself, one of your colleagues, or to one or more groups.

    2. Analyze the incident's member alerts in the Alerts page.

    3. Analyze the incident's member metrics in the Metrics page.

    4. Resolve the incident and update the incident status.