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Dynatrace integration

This integration ingests events from Dynatrace and maps them to Incident Management  events automatically.

This integration was validated with Dynatrace on October 4, 2021.

Create a new integration in APEX AIOps Incident Management

  1. Log in to your Incident Management instance.

  2. Choose Integrations > Ingestion Services > Dynatrace.

  3. Click Add New Integration.

  4. Define the Incident Management Endpoint and API Description based on your business needs. Then click Save.

  5. The UI displays the integration in a new page. Click Save at the bottom at the bottom of the page.

The new integration includes a custom endpoint, a set of default mappings to convert Dynatrace data to Incident Management events, and a deduplication key to group similar events into alerts. You can now set up Dynatrace to send data to this endpoint, as described in the following section.

(Optional) Once your endpoint starts receiving data from Dynatrace, you can customize how the integration maps and deduplicates this data. To learn more about mapping and deduplication, read Use mapping types in custom integrations and Deduplicate events to reduce noise.

Create a problem notification in Dynatrace