Configure webhook endpoint triggers

This is Step 2 in the procedure for creating Webhook endpoints triggered from an incident or an alert workflow.

Triggers in webhook endpoints are optional. Webhook endpoints are only triggered by workflows, so including a trigger in the webhook endpoint configuration only adds an additional level of filtering for the alerts or incidents. You can choose to use the workflow trigger by itself, or you can also include a trigger in the webhook endpoint to send a subset of the triggering alerts or incidents.

When adding a webhook endpoint trigger, use care to select a trigger that is compatible with the workflow configuration. Make sure you do not create a trigger with conditions that will never be met. For example, if you configure an incident workflow to trigger when the assignee of an incident changes, then only the incidents where the assignee changed can trigger the webhook endpoint. If you also add a "tags changed" trigger to the webhook endpoint, then it will only send the incidents where the assignee changed and the tags changed.