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Default roles permissions reference

In general, Operators have Read Only permission to features while Administrators and Owners have Full Access. The Owner role may provide slightly different access in some features.

The default user roles include these permissions for features:

For this feature:

Users assigned the Operator role can:

Users assigned the Administrator role can:

Users assigned the Owner role can:

Alerts

View, assign, resolve, and close alerts

View, assign, resolve, and close alerts

View, assign, resolve, and close alerts

Credentials

View credentials on the Credential Store page

View, create, and edit credentials on the Credential Store page

View, create, and edit credentials on the Credential Store page

Incidents

View, assign, resolve, and close incidents

Create and add alerts to incidents

View, assign, resolve, and close incidents

Create and add alerts to incidents

View, assign, resolve, and close incidents

Create and add alerts to incidents

Instance

Licensing
  • View licensing and subscription information

Licensing
  • Perform licensing tasks and billing transactions with APEX AIOps

User Management
  • Promote an administrator to Owner

  • Demote an Owner to Administrator

  • Transfer Owner role to an Administrator

Licensing
  • Perform licensing tasks and billing transactions with APEX AIOps

User Management
  • Promote an administrator to Owner

  • Demote an Owner to Administrator

  • Transfer Owner role to an Administrator

Integrations

View integrations

Install and uninstall collectors

Set up integrations

Configure the Actions menu

Install and uninstall collectors

Set up integrations

Configure the Actions menu

Metrics

View metrics

Create and add alerts to incidents

View metrics

Edit anomaly detection settings for individual metrics

View metrics

Edit anomaly detection settings for individual metrics

Metric Policies

View metric policies

View, edit, and create metric policies

View, edit, and create metric policies

Search

Create, edit, save, and delete saved searches

Create, edit, save, and delete saved searches

Create, edit, save, and delete saved searches

Maintenance Windows

View the list of active, scheduled, and expired maintenance windows

View maintenance window configurations

View maintenance window summaries

Perform all operator activities

Schedule, edit, delete, skip, copy, and end maintenance windows

Perform all operator activities

Schedule, edit, delete, skip, copy, and end maintenance windows

OnCall Management

View schedules and notification policies

Overrides:

  • When part of a schedule, users can add an override for themselves and others

  • When not part of a schedule, users cannot add overrides to any schedule

View, create, edit, and delete schedules and notification policies

Add or delete overrides in any schedule

View, create, edit, and delete schedules and notification policies

Add or delete overrides in any schedule

Settings

View:

  • Workflows

  • Correlations

  • Credentials

  • Catalogs

View, create, edit, and delete:

  • Workflows

  • Correlations

  • Credentials

  • Catalogs

View, create, edit, and delete:

  • Workflows

  • Correlations

  • Credentials

  • Catalogs

Similar Incidents

View the Similarity Calculation

View and edit the Similarity Calculation

View and edit the Similarity Calculation

User Management

View the User Management page

View the Custom Roles page

View the API Key Management page

Update user information (for the current user only)

Invite new users to the namespace

Update user info and role for all users except Owners

View and create API keys

View and configure SSO settings

Invite new users to the namespace

Update user info and role for all users except Owners

View and create API keys

View and configure SSO settings

User Groups

View the list of user groups

View the configuration of individual groups

View the list of user groups

View, edit, and create users groups

View the list of user groups

View, edit, and create users groups

Licensing

Not applicable

Not applicable

Handle licensing and billing transactions with APEX AIOps

Promote an Administrator to Owner

Demote an Owner to Administrator