Default roles permissions reference
In general, Operators have Read Only permission to features while Administrators and Owners have Full Access. The Owner role may provide slightly different access in some features.
The default user roles include these permissions for features:
For this feature: | Users assigned the Operator role can: | Users assigned the Administrator role can: | Users assigned the Owner role can: |
Alerts | View, assign, resolve, and close alerts | View, assign, resolve, and close alerts | View, assign, resolve, and close alerts |
Credentials | View credentials on the Credential Store page | View, create, and edit credentials on the Credential Store page | View, create, and edit credentials on the Credential Store page |
Incidents | View, assign, resolve, and close incidents Create and add alerts to incidents | View, assign, resolve, and close incidents Create and add alerts to incidents | View, assign, resolve, and close incidents Create and add alerts to incidents |
Instance | Licensing
| Licensing
User Management
| Licensing
User Management
|
Integrations | View integrations | Install and uninstall collectors Set up integrations Configure the Actions menu | Install and uninstall collectors Set up integrations Configure the Actions menu |
Metrics | View metrics Create and add alerts to incidents | View metrics Edit anomaly detection settings for individual metrics | View metrics Edit anomaly detection settings for individual metrics |
Metric Policies | View metric policies | View, edit, and create metric policies | View, edit, and create metric policies |
Search | Create, edit, save, and delete saved searches | Create, edit, save, and delete saved searches | Create, edit, save, and delete saved searches |
Maintenance Windows | View the list of active, scheduled, and expired maintenance windows View maintenance window configurations View maintenance window summaries | Perform all operator activities Schedule, edit, delete, skip, copy, and end maintenance windows | Perform all operator activities Schedule, edit, delete, skip, copy, and end maintenance windows |
OnCall Management | View schedules and notification policies Overrides:
| View, create, edit, and delete schedules and notification policies Add or delete overrides in any schedule | View, create, edit, and delete schedules and notification policies Add or delete overrides in any schedule |
Settings | View:
| View, create, edit, and delete:
| View, create, edit, and delete:
|
Similar Incidents | View the Similarity Calculation | View and edit the Similarity Calculation | View and edit the Similarity Calculation |
User Management | View the User Management page View the Custom Roles page View the API Key Management page Update user information (for the current user only) | Invite new users to the namespace Update user info and role for all users except Owners View and create API keys View and configure SSO settings | Invite new users to the namespace Update user info and role for all users except Owners View and create API keys View and configure SSO settings |
User Groups | View the list of user groups View the configuration of individual groups | View the list of user groups View, edit, and create users groups | View the list of user groups View, edit, and create users groups |
Licensing | Not applicable | Not applicable | Handle licensing and billing transactions with APEX AIOps Promote an Administrator to Owner Demote an Owner to Administrator |