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Custom roles permissions reference

The following table displays APEX AIOps Incident Management permissions and their effect on user access for specific features.

Note

If a user accesses a feature where they have no assigned permissions in an API call, they will have Read permission.

Note that Read and Full Access permissions for the instance convey special abilities to users for Licensing and User Management.

The No Access permission in general prevents the user with the permission assignment from accessing the feature:

The button to access the feature is hidden from the user so that the user cannot tell that the feature exists.
Users who attempt to access a feature where they are assigned "no access" are redirected to a 403 Forbidden page.

For this feature:	Users assigned Read can:	Users assigned Full Access can:	Users assigned No Access:
Alerts	View alerts	View, assign, resolve, and close alerts	Cannot access the Alerts page
Auto-Close	View settings on the Auto-Close page	View and edit settings on the Auto-Close page	Cannot access the Auto-Close page
Catalogs	View data catalogs	View, create, and edit data catalogs	Cannot access the Data Catalog tab
Correlation Engine	View correlation definitions	View, create, and edit correlation definitions	Cannot access the Correlation Engine page
Credentials	View credentials on the Credential Store page	View, create, and edit credentials on the Credential Store page	Cannot access the Credential Store page
Incident Tags	View the Incident Tags page	View and edit incident tags settings on the Incident Tags page	Cannot access the Tags page
Incidents	View incidents View the Dashboard page View the Insights Summary page	View, assign, resolve, and close incidents View the Dashboards page View the Insights Summary page	Cannot access the Incidents page Cannot access Insights (Dashboard and Insights Summary)
Instances	Licensing View licensing and subscription information	Licensing Perform licensing tasks and billing transactions with APEX AIOps User Management Promote an administrator to Owner Demote an Owner to Administrator Transfer Owner role to an Administrator	Licensing Cannot view subscription information.
Integrations	View integrations	Install and uninstall collectors Set up integrations Configure the Actions menu	Cannot access the Ingestion Services feature
Maintenance Windows	Access the Maintenance Windows feature View the list of active, scheduled, and expired maintenance windows View maintenance window configurations View summaries for maintenance windows	Perform all activities allowed by the View permission. Schedule, edit, delete, skip, copy, and end maintenance windows.	Cannot access the Maintenance Windows page
Metrics	View metrics	View metrics Edit anomaly detection settings for individual metrics	Cannot access the Metrics page
Metric Policies	View metric policies	View, edit, and create metric policies	Cannot access the Metric Policies page
OnCall Management	View schedules and notification policies Overrides: When part of a schedule, users can add an override for themselves and others When not part of a schedule, users cannot add overrides	View, create, edit, and delete schedules and notification policies Add or delete overrides in any schedule	Cannot access the OnCall page
Similar Incidents	View the Similarity Calculation	View and edit the Similarity Calculation	Cannot access the Similar Incidents page
User Management	View the User Management page View the Custom Roles page View the API Key Management page	Invite new users to Incident Management Edit user information and roles for all users except Owners View, create and edit custom roles View and create API keys View and configure SSO settings	Cannot access the User Management page Cannot access the Custom Roles page Cannot access the API Key Management page
User Groups	View the list of user groups View the membership and permissions of individual groups	View the list of user groups View, edit, create and delete user groups	Cannot access the User Groups page Can view group names in other areas where they have access
Workflows	View workflows	View, create, and edit workflows	Cannot access the Workflow Engine page

In this section:

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