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To Upper Case action

Available for event, alert, and incident workflows

This action converts an input field string to upper case. For example, it will change an input value of "Network" to "NETWORK."

This action takes the following inputs:

  • Input field

    The input field to convert to upper case. The type of this field must be a string, or else no action will occur.

    For example, creating an incident workflow with this action and entering an incident tag as the input field would result in nothing happening. This is because tags are held in arrays at the incident level. To use this action on tags, define an event or alert workflow instead.

Incident example

Note

The following example uses incidents, but the To Upper Case action also functions the same way for events and alerts.

Suppose you want the descriptions of new incidents to be all capitalized. You can use an incident workflow with a To Upper Case action to accomplish this.

After setting the Trigger to New incidents only, configure a new To Upper Case action with Input field set to description.

You now have a workflow that will capitalize the descriptions of all new incidents.

Incident fields before

Incident fields after

{
 ...
     "description": "Affected retail, support, compute",
 ...
}
{
 ...
     "description": "AFFECTED RETAIL, SUPPORT, COMPUTE",
 ...
}