To Lower Case action
Available for event, alert, and incident workflows |
This action converts an input field string to lower case. For example, it will change an input value of "NETWORK Signal" to "network signal."
This action takes the following inputs:
Input field
The input field to convert to lower case. The type of this field must be a string, or else no action will occur.
For example, creating an incident workflow with this action and entering an incident tag as the input field would result in nothing happening. This is because tags are held in arrays at the incident level. To use this action on tags, define an event or alert workflow instead.
Incident example
Note
The following example uses incidents, but the To Lower Case action also functions the same way for events and alerts.
Suppose you want the descriptions of new incidents to be all lower case. You can use an incident workflow with a To Lower Case action to accomplish this.
After setting the Trigger to New incidents only, configure a new To Lower Case action with Input field set to description.
You now have a workflow that will convert the descriptions of all new incidents to lower case.
Incident fields before | Incident fields after |
|---|---|
{
...
"description": "Affected Retail, Support, COMPUTE",
...
} | {
...
"description": "affected retail, support, compute",
...
}
|