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Create a Set Tags action in Actions Menu

To create a Set Tags Action in the Actions Menu, do the following:

  1. Within APEX AIOps Incident Management, navigate to Correlate & Automate > Actions Menu.

    You can also navigate to the Actions Menu from the Incidents view or the Alerts view by doing the following:

    1. From the Incidents or Alerts view, select an incident or an alert.

    2. Click the Actions button in the top left:

      1. If you are viewing incidents, select Incident Actions > Configure Actions.

      2. If you are viewing alerts, select Alert Actions > Configure Actions.

  2. Select Incident Actions or Alert Actions.

  3. Click Add Incident Action or Add Alert Action.

  4. Provide a unique name for the action. Optionally, provide a description.

  5. Under Actions, make sure Set Tags Action is selected.

  6. Add tags in the Set Tags section:

    1. Under Tag Name and Tag Value, enter the name of the tag that you wish to create or update, and the corresponding value you wish to assign to that tag.

    2. Click Add Tags to add new tags as necessary.

  7. Configure Prompt Variables. Variables entered into the Tag Name or Tag Value fields under the Set Tags section will appear in the list as prompt variables. Create new variables using substitution syntax. For example: ${variable}.

    1. Select a Prompt Variable from the list to edit the following properties:

      • Display Name: The name of the variable that the user will be prompted to enter a value for.

      • Variable Type: Select "String," "Number," or "Selection List."

        Selecting "String" or "Number" will enable you to specify the following additional parameters:

        • Default Value: A default value to be utilized in the event that the user prompt receives no input.

        • Minimum and Maximum Length or Value: A minimum and maximum length of string input in the case of “String” variable type and a minimum and maximum value in the case of “Number” variable type.

        Selecting "Selection List" will enable you to to add predefined values for the user to select from. To add new values, click Add List Item and specify the following parameters:

        • List Item Type: The type of the list item. Select either "STRING" or "NUMBER."

        • List Item Value: The predefined value that you wish to offer to the user. Make sure that the value matches the corresponding "List Item Type."

    2. Click Confirm to save the prompt variable.

  8. Click Save at the top of the page to save your action.