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Export a list of APEX AIOps Incident Management users and user details

User Management includes the option to download a complete list of all users, which includes the following information for each user:

  • Name

  • Email address

  • Source

    How the user was added (by Invitation or via SSO)

  • Roles

  • Phone number

    NOTE: This option is only available when OnCall is enabled.

  • Notification preference

    NOTE: This option is only available when OnCall is enabled.

  • User groups

  • Status

    Includes: Invited, Active, and Deleted

To download the list of APEX AIOps Incident Management users:

  1. Navigate to Settings > User Management.

  2. Click the vertical three-dot menu in the top-right area of the page.

  3. Click Export all users as CSV.

    ExportListOfUsers.png

    The file downloads in CSV format.

    The file contains a complete list of all users. If a smaller list is required, you can edit the list using any CSV editor.

Note

Only owners, administrators, and users with Edit permission for User Management can download the list.

For more information on roles and permissions, see Default roles permissions reference.

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