Skip to main content

AppDynamics integration

This integration ingests notifications from AppDynamics and maps them to Incident Management events automatically.

This integration was validated with AppDynamics Controller build 21.11.1-778 on January 4, 2022.

Create a new integration in APEX AIOps Incident Management

  1. Log in to your APEX AIOps Incident Management instance.

  2. Choose Integrations > Ingestion Services > AppDynamics.

  3. Click Add New Integration.

The new integration includes a custom endpoint, a set of default mappings to convert AppDynamics data to Incident Management events, and a deduplication key to group similar events into alerts.

(Optional) Once your endpoint starts receiving data from AppDynamics, you can customize how the integration maps and deduplicates this data. For more information, see Use mapping types in custom integrations and Configure deduplication key under Define a custom integration.

When to use the AppDynamics integration

Incident Management offers two convenient mechanisms for integration with AppDynamics.

  • Use the Incident Management AppDynamics Integration:

    • To ingest events from AppDynamics and send them to Incident Management with automatic mapping.

    • When you can configure your AppDynamics instance to authenticate against an Incident Management endpoint to send data to Incident Management. This integration does not require an Incident Management Collector and you can use authentication.

  • Use the Incident Management AppDynamics Plugin with the Incident Management Collector when you:

    • Want to send AppDynamics data to the Incident Management Events API or when you cannot install a collector on the same system as your SaaS product.

    • Don’t want to make direct outbound calls from your environment.

    • Can install a collector on a host in your environment and it will act as a proxy.

Set up your AppDynamics instance