Training Courses
We have the following courses available. These are self-paced, on-demand training courses that can be viewed at Dell Education using the links in each section below.
Note that to access the content, you will need to register for a Dell account first.
PROD 101: Incident Management Product Overview
BASIC | 10 MIN
You can view this course at Dell Education. You will need to register for a Dell account first to view the content.
This short course covers the basics of APEX AIOps Incident Management.
PROD 110: Incident Management Operator/End User Training
BASIC | 34 MIN
You can view this course at Dell Education. You will need to register for a Dell account first to view the content.
This course is for users who will be handling incidents in APEX AIOps Incident Management. You will learn what Incident Management does and how it helps your day to day operations, then proceed to get familiar with the workflow of investigating and resolving incidents.
Whether you are completely new to Incident Management, or moving from Moogsoft Onprem, this course will get you ready to work with your own incidents.
PROD 210: Incident Management Product Administration
BASIC | 60 MIN
You can view this course at Dell Education. You will need to register for a Dell account first to view the content.
In this course, you will learn how to perform all the basic administrative tasks in Incident Management.