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Supported platforms

APEX AIOps Incident Management supports data ingestion and integration with apps running on a number of Linux, Apple Macintosh, and Microsoft Windows operating systems (OSes). The following table lists the specific platform versions that Incident Management supports. Check the individual integrations, the Create Your Own Integration (CYOI), Incident Management collectors, and collector plugins for specific installation instructions.

Note

While you may be able to install collectors or create app integrations on other versions of these platforms, they are not supported.

List of supported platforms

The following table lists the supported platforms for Incident Management and Incident Management collectors, plugins and advanced configuration. Read the section after the table for important notes about the support for Incident Management collectors including collector plugins, and collector advanced configuration.

Platform

Versions

Notes

CentOS

CentOS Stream 8 and CentOS Stream 9

Incident Management does not support the following platforms:

  • CentOS Linux 8 is EOL, support ended 12/31/2021.

    Note

    Per policy, Incident Management does not support EOL platforms.

  • CentOS Linux 7 is on maintenance releases and will be EOL 06/30/2024.

See EOL information at: https://www.centos.org/centos-linux-eol/ and https://endoflife.date/centos.

See the Important notes section below for addition information about installing collectors.

Debian

11 and 10

See the Important notes section below for addition information about installing collectors.

Mac OS

10 (High Sierra and Sierra)

MacOS M1 is not currently supported.

Red Hat

8.5

See the Important notes section below for addition information about installing collectors.

Ubuntu

20.04 and 18.04

See the Important notes section below for addition information about installing collectors.

Windows

11, 10

Windows Server

2019

Important notes on collectors for Linux supported platforms

While collectors, plugins and advanced configurations can be installed on the non-Linux platforms listed in the prior table, Linux install targets also have the following minimum requirements:

  • The host system has an x86_64 architecture.

  • The host system has a kernel version of >= 3.2

  • The host system has the following versions for libc and libstdc++: libc > = 2.18 and libstdc++ > = 3.4.21 with support for ABI version 1.3.8.

    Note

    The Incident Management collector installation process checks for libc and libstdc++ versions. If your libc version:

    • Meets our requirements for glibc, the installer script installs a gnu build of the collector.

    • Does not meet our requirements, the installer script installs a musl build of the collector.

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