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Step 2: Check noise reduction

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Once you ingest event data into APEX AIOps Incident Management, you should be able to confirm the noise reduction functionality at work. Noise reduction reduces the number of alerts that you see by consolidating repeated events while updating changing information such as description and severity.

  1. Navigate to Incidents > Alerts to see a list of open alerts.

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  2. Scroll to find the Event Count column. Your events have been deduplicated into alerts. Did you get satisfactory noise reduction?

Troubleshooting tips

Issue

Possible Solution

I don't see any alerts.

Did you only ingest metrics? You may need more time for Incident Management to identify anomalies.

Events are not well deduplicated.

Examine and potentially change the default deduplication settings.

I am not sure if noise reduction happened. I want someone to look at my data.

Contact the APEX AIOps team.

In this section:

Each anomaly, alert, and incident has an associated severity that indicates the degree of difference between the observed performance and normal performance. The severity generally indicates how urgently the performance issue requires corrective action. APEX AIOps Incident Management uses the following severity levels: Critical, Major, Minor, Warning, Unknown, and Clear.

For more information about severity, see Severity

A stage in the ingestion process where the ingestion engine eliminates any event that is identical to a previously-seen event. Deduplication eliminates noise and ensures that each ingested event is unique.

For more information about deduplication, see Deduplicate events to reduce noise.