Team Addition Notifications
To enable notification when teams are added to a situation, verify that the Add Teams to Webex Incident outbound notification workflow is enabled.
To trigger the outbound notification, add a workflow to the “Situation Delta” workflow engine that includes the “sendTeamsAddedToIncident” action. For example:
Workflow Name: Add Teams to Webex Incident
Action Name | Function | Arguments | Forwarding Behaviour |
|---|---|---|---|
0 seconds | Delay | 0 seconds | - |
Get Teams added | haveTeamsChanged | - | Stop This Workflow |
Trigger send to Webex | sendTeamsAddedToIncident | {"serviceName":"webex”} | Stop This Workflow |
The serviceName should be “webex” and all other fields should be empty.
This will add a reply to the Webex Incident message in the format:
Teams added to situation: <csv list of moogsoft team names>