Prepare to Install Moogsoft Onprem
Before you start to install Moogsoft Onprem, you must perform certain pre-installation tasks.
Warning
Red Hat v8.6 must be used as the base operating system. Versions below 8.6 will not be supported.
The instructions to follow depends on your preferred mode of deployment:
RPM: Use this method if you have root access to your Moogsoft Onprem servers and you do not want to change the default installation locations.
Tarball: Use this method if you need to run the process as a non-root user, or you want the ability to deploy to a non-default location and install all components under one directory.
The Tarball installer is hosted on the Moogsoft "speedy" Yum repository: https://speedy.moogsoft.com/v9/installer/. Contact Moogsoft Support for access if you do not already have an account.
Use the offline instructions if your Moogsoft Onprem server(s) do not have access to the internet.
Note that new security enhancements in v9.0.1 require enabling the Sign Authentication requests sent over POST and Redirect bindings or Sign Response As Required option on the IDP side, if configurable. We kindly request your SAML team to do this for the <PROD/UAT> environment before the upgrade. If you are unsure after communicating with your SAML team whether this option applies to your setup, please contact Moogsoft support.
If a new IDP is generated after this change, SAML team should provide its metadata file to the team taking care of the upgrade. During the upgrade, the existing IDP file will be replaced with the one provided. In all cases, the SP metadata file will be regenerated and should be shared with SAML team. They may need to import the new SP metadata or configure the relevant fields with the information supplied in the file to complete the trust configuration.
Installation process pre-requisite
An experienced Linux RHEL System Administrator is required to perform the installation/upgrade. If help is needed, please contact Moogsoft Support in order to engage Moogsoft Professional Services.
For pre-installation instructions, refer to one of the following topics: