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Customize User Experience and Workflow

You can configure the functionality and default tabs of Moogsoft Onprem for Situation Rooms, Workflow, System Settings and Interface Settings. To access these options, click Customization in the System section of the Settings tab.

Situation Room

Use the Situation Room tab to select the default tab that displays when any user opens the Situation Room and the columns that appear in the Situation Room header.

Default tab

You can choose between Next Steps, Alerts, Collaborate, Topology, and Visualize as the default tab that displays. By default, the tab is Next Steps. To change the default tab, select the default tab that you want from the drop-down list.

Situation Header Columns

You can select up to eight columns to display in the Situation Room header. To change the columns that you want to display in the Situation Room header:

  • To add a new column, click Add Field and select a column from the drop-down list.

  • To delete an existing column, click x next to the column name.

  • To move a column, click on a column and drag it to the place where you want it to display.

Workflow

The Workflow tab allows you to alter the standard workflow of all Situations.

Propagate Situation actions to alerts

When enabled, this mirrors any actions to the Situation down to its alerts. Click Enable to continue and then define the scope:

Setting

Description

Any unassigned Alerts

Action applies to any currently unassigned alerts in the Situation.

Any unassigned Alerts and any assigned but not acknowledged Alerts

Action applies to any unassigned alerts and any assigned but not acknowledged alerts.

All Alerts

Action applies to all of the alerts in the Situation.

Close Situations

These settings determine the behavior when closing Situations:

Setting

Description

Close Situation and Open Alerts

This closes the Situation and all open alerts within it.

Close Situation and Unique Open Alerts

This closes the Situation and all unique open alerts.

Close Situation Only (Not recommended for normal operation)

This only closes the Situation but not its alerts.

System Settings

The System Settings tab enables you to set a session timeout and block file extensions.

Set session timeout

You can set when Moogsoft Onprem times out, either with the system default or a custom timeout:

Setting

Description

Use system defined timeout (60 minutes)

Use the default system timeout of 60 minutes.

Custom timeout

Enter a value between 60 and 720 for the number of minutes you want before Moogsoft Onprem times out.

Block file extensions

You can define a comma-separated list of file extensions that you want to block users from uploading in Moogsoft Onprem, such as in a Situation Room, or a Team Room, or uploading a profile logo or a branding logo. These are file extensions that are potentially dangerous or could pose a security threat. Moogsoft Onprem provides a default list which you can change.

Interface Settings

The Interface Settings tab enables you to configure the default time format, landing page and theme for the Moogsoft Onprem interface.

Setting

Input

Description

Default Time Format

US (hh:mm:ss MM/DD/YYYY)

International (hh:mm:ss DD/MM/YYYY)*

Sortable (YYYY-MM-DD hh:mm:ss)

The default time format that applies throughout Moogsoft Onprem .

Use Friendly Time Format

Check Box

Displays times in a 'friendly' format rather than an actual date format. 'Last Thursday 15:22', '12 minutes ago', and 'a few seconds ago' are examples of friendly time formats. Disabled by default.

Landing Page

Summary*

Management Dashboard

Moogsoft Onprem Dashboard

My Situations

Open Situations

Open Situations with Impacted Services

The default landing page that opens when you launch Moogsoft Onprem or click the Moogsoft logo in the top left corner.

Default Theme

Light*

Dark

The color scheme of Moogsoft Onprem (dark or light).

Allow Users to Select Theme

Check Box

Allows users to select their own color scheme. Enabled by default.

Default Time Zone

Use Client Time Zone*

Defines the default time zone for new users logging in to Moogsoft Onprem . The default 'User Client Time Zone' means Moogsoft Onprem adopts the local time zone.

Allow Users to Select Time Zone

Check Box

Allows users to set their own time zone under the My Account settings. Enabled by default.

Select Custom Logo

-

Upload an image such as a logo to display on the login page and on the top bar of the workbench. See Upload a logo for details.

Note

* These are the default settings for Moogsoft Onprem .