Field Behavior in Merged Situations
When Moogsoft Onprem merges two or more Situations, it updates the fields of the Situations as follows:
Field | Old Situations | New Situation |
|---|---|---|
Category | Superseded. | Created. |
Created At | No change. | Time of merge. |
Description | No change. | Merge of Situations [X, Y, Z] where X, Y, and Z represent the Situation IDs of the superseded Situations. |
First Event Time | No change. | The First Event Time for the combined Situations. |
ID | No change. | The next sequential Situation ID. |
Last Change | No change. | The time that the merge took place. |
Last Event Time | No change. | The value of the Situation in first position in the merge list. |
Owned By | No change. | Default (none). |
Participants | No change. | Default (none). |
Process Impacted | No change. | Combined values. |
Queue | No change. | The queue of the Situation in first position in the merge list. |
Rating | No change. | Default (none). |
Scope | No change. | Combined values. |
Scope Trend | No change. | Combined values. |
Services Impacted | No change. | Combined values. |
Sev Trend | No change. | Combined values. |
Severity | No change. | The highest severity of the merged Situations. |
Status | Dormant. | Opened. |
Story | Adopts ID of new Situation. | The Story ID is the same as the Situation ID of the new Situation. |
Teams | No change. | All Teams monitoring the merged Situations. |
Total Alerts | No change. | The sum of the Alerts of all merged Situations. |
User Comments | No change. | Default (none). |