getResolvingThreadEntries
A MoogDb v2 method that returns thread entries for a Situation that have been marked as resolving steps. Threads are comments or 'story activity' on Situations. Operators can mark one or more thread entries as steps that were used to resolve a Situation.
You can select specific thread entries to return using start and limit values. If not, their default values return the first 100 thread entries. The thread entries returned are ordered by most recent first.
Back to MoogDb V2 API Method Reference.
Request arguments
Method getResolvingThreadEntries takes the following request arguments:
Name | Type | Required | Description |
|---|---|---|---|
| Number | Yes | Situation ID. |
| String | Yes | Name of the thread. |
| Number | No | Number of the first resolving thread entry to return. Default is 0. |
| Number | No | Maximum number of resolving thread entries to return. Default is 100. |
Response
Method getResolvingThreadEntries returns the following response:
Type | Description |
|---|---|
Native Object | A JSON object containing details of the selected thread entries. |
Examples
The following examples demonstrate typical use of method getResolvingThreadEntries:
Request examples
Example request to return the first 100 thread entries that are resolving steps for Situation 58:
var resolvingEntries = moogdb.getResolvingThreadEntries(58);
Request to return the first 10 thread entries that are resolving steps for Situation 58:
var resolvingEntries = moogdb.getResolvingThreadEntries(58, 0, 10);
Response example
Example response returning two resolving steps for the specified Situation:
{
"entries": [
{
"uid": 3,
"entry": "A comment",
"agrees": [],
"total_comments": 0,
"thread_id": "Support",
"mmid": -1,
"sig_id": 1,
"entry_id": 2,
"timed_at": 1423226829,
"disagrees": [],
"commenters": []
},
{
"uid": 3,
"entry": "Another comment",
"agrees": [],
"total_comments": 0,
"thread_id": "Support",
"mmid": -1,
"sig_id": 1,
"entry_id": 1,
"timed_at": 1423226807,
"disagrees": [3],
"commenters": []
}],
"total_entries": 2
}