Status ID Reference
The status of alerts and Situations is determined by their status ID. These statuses are used within the Heartbeat Monitor.
The different status_id values are as follows:
Status ID | Name |
|---|---|
1 | Opened |
2 | Unassigned |
3 | Assigned |
4 | Acknowledged |
5 | Unacknowledged |
6 | Active |
7 | Dormant |
8 | Resolved |
9 | Closed |
10 | SLA Exceeded |