moveSituationToQueue
A MoogDb v2 method that assigns a Situation to a queue and writes a thread entry if required. The queue and user may be provided as either an ID or a valid name.
Back to MoogDb V2 API Method Reference.
Request arguments
Method moveSituationToQueue takes the following request arguments:
Name | Type | Required | Description |
|---|---|---|---|
| Number | Yes | Situation ID. |
| Object | Yes | An object containing either a valid user name or ID. |
| Object | Yes | An object containing either a valid queue name or ID |
| String | No | An entry to add to the journal thread, if required. |
Response
Method moveSituationToQueue returns the following response:
API update behavior
The behavior of this method depends on whether the relevant alert or Situation is open, closed and still in the active database, or closed and archived to the historic database. This method updates or returns information about the alert or Situation as follows:
See API Update Behavior for more information on Situation statuses.
Examples
The following examples demonstrate typical use of method moveSituationToQueue: