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Team Addition Notifications

To enable notification when teams are added to a situation, verify that the Add Teams to Webex Incident outbound notification workflow is enabled.

To trigger the outbound notification, add a workflow to the “Situation Delta” workflow engine that includes the “sendTeamsAddedToIncident” action. For example:

Workflow Name: Add Teams to Webex Incident

Action Name



Forwarding Behaviour

0 seconds


0 seconds


Get Teams added



Stop This Workflow

Trigger send to Webex



Stop This Workflow

The serviceName should be “webex” and all other fields should be empty.

This will add a reply to the Webex Incident message in the format:

Teams added to situation: <csv list of moogsoft team names>