Known Issues
Moogsoft identified the following problems and defects at the time of the Moogsoft Enterprise v8.0 release.
Key | Issue |
|---|---|
Self-signed certificates are not trusted by macOS Catalina. MOOG-15170 | After upgrading macOS to Catalina, the Moogsoft Enterprise UI is inaccessible in Chrome, Safari and Edge browsers because self-signed certificates are no longer trusted. For workaround instructions see Catalina Browser Certificate Workaround. |
UI unresponsive under high load conditions. MOOG-15365 | Under high load conditions, the UI may become unresponsive and have issues serving content. The UI usually recovers after a few minutes. |
[Mobile] Teams / Service left hand navigation panel displays automatically. MOOG-16186 | On Moogsoft Enterprise for Mobile in Teams / Services, the left hand navigation panel sometimes displays automatically without selecting the menu button. |
[Mobile] Comments display chronologically in Collaborate tab. MOOG-16181 | On Moogsoft Enterprise for Mobile in My Situation > Situation ID > Collaborate, comments are displayed in chronological order instead of sequential order. For more information, see Collaborate on a Situation. |