getMTTRPerTeamStats

A GET request that returns the mean time to resolve (MTTR) a Situation per team for a given time range.

Request arguments

Endpoint getMTTRPerTeamStats takes the following request arguments.

Name	Type	Description
`auth_token`	String	A valid `auth_token` returned from the `authenticate` request. Alternatively, basic authenticate headers can be used in place of this parameter. See the authenticate endpoint for more information and usage examples.
`teams`	Array	An array of team IDs. This is required. If no teams are provided, the endpoint does not return any data.
`from`	Number	Start of the reporting time range. This is a Unix epoch timestamp in seconds.
`to`	Number	End of the reporting time range. This is a Unix epoch timestamp in seconds. If this timestamp is within 10 seconds of the current system time, the last datapoint returned is the current state datapoint.
`aggregation`	String	Set to: `accumulate`: Gradually adds data points together over time. `none`: No aggregation of data points.

Response

Endpoint getMTTRPerTeamStats returns the following response:

Type	Description
HTTP Code	HTTP status or error code indicating request success or failure. See HTTP status code definitions for more information.

Successful requests return a JSON object containing the following:

Name	Type	Description
`target`	String	"Mean Time to Resolve (MTTR)"
`datapoints`	Number Array	An array of data points. Each data point is an array in the format [data point, timestamp]: Data point:MTTR (seconds) for that bucket. Timestamp: Calculation time (Unix epoch timestamp in milliseconds). Less than 1 week: Returns the MTTR each hour in the time period. 1 week to 1 month: Returns the MTTR each day in the time period. 1 month to 1 year: Returns the MTTR each week in the time period. More than 1 year: Returns the MTTR each month in the time period.

Examples

The following examples demonstrate typical use of endpoint getMTTRPerTeamStats:

Request example

A cURL request for the MTTR of the Cloud DevOps team from 9.26pm on Monday, November 6th until 2.26am on Tuesday, November 7th 2017:

curl -G -u graze:graze -k -v "https://localhost/graze/v1/getMTTRPerTeamStats" --data-urlencode 'teams=[1]'  --data-urlencode 'from=1510003600' --data-urlencode 'to=1510021600' --data-urlencode 'aggregation=none'

Response example

A successful response returns the MTTR each hour from 9.26pm until 2.26am:

[{
        "datapoints": [
                [101.6,1510003600000],
                [180.0,1510007200000],
                [210.6667,1510010800000],
                [85.7083,1510014400000],
                [302.5,1510018000000],
                [150.4286,1510021600000]]
        ],
        "target": "Mean Time to Resolve (MTTR)"
}]

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