Situation Flags
You can use Situation flags to determine actions that users have performed on Situations, such as adding a manual description to a Situation or manually assigning a Situation to a team.
The table below shows the list of codes and the matching description for each Situation flag available in Moogsoft Enterprise:
Flag Code | Description |
---|---|
1 | LEAVE_MANUAL_DESCRIPTION |
2 | MANUALLY_ASSIGNED_TO_TEAM |
You can use the following Graze API endpoints and MoogDb V2 methods to create more Situation flags and associate them with Situations. For example, you may want to set up a flag for "TICKETED" when a ticket has been raised for a Situation.
checkSituationFlag
: Checks whether a flag is associated with a Situation, in Graze API and MoogDb V2.getSituationFlags
: Returns the flags for one or an array of Situations, in Graze API and MoogDb V2.getSituationsWithFlag
: Returns all the Situations which have the specified flag, in Graze API and MoogDb V2.setSituationFlags
: Updates the flags associated with a specified Situation, in Graze API and MoogDb V2.