getMTTRStats
A GET request that returns the Mean Time To Resolve (MTTR) for Situations in the specified time range.
The TTR for a Situation is the duration from the first event in the Situation to the time when a user resolved the Situation.
Back to Stats API.
Request arguments
Endpoint getMTTRStats takes the following request arguments.
Response
Endpoint getMTTRStats returns the following response:
Successful requests return a JSON object containing the following:
Name | Type | Description |
|---|---|---|
| String | "Mean Time to Resolve (MTTR)" |
| Number Array | An array of data points. Each data point is an array in the format [data point, timestamp]:
|
Examples
The following examples demonstrate typical use of endpoint getMTTRStats:
Request example
A cURL request to retrieve the MTTR for Moogsoft Enterprise from 11.30am on Sunday, September 24th 2017 until 11.30am on Sunday, September24th 2018:
curl -G -u graze:graze -k -v "https://localhost/graze/v1/getMTTRStats" --data-urlencode 'from=1506252610' --data-urlencode 'to=1537788610'
Response example
A successful response indicates the MTTR for the year was 2.72 minutes:
[{
"datapoints": [
[163.54,1537784877233]
],
"target":"Mean Time to Resolve (MTTR)"
}]