This topic covers the options to integrate Moogsoft Enterprise with third party service ticketing software.
You can integrate with the following ticketing applications:
After you set up the integration, you can use the createServiceTicket function for the Situation Workflow Engine to open incidents in the ticketing software.
Watch the following video for a tutorial:
If the UI integrations and the Workflow Engine do not meet your requirements, you can write custom code to perform the integration. See Moobot Modules for more information.