Validate the alert webhook

This is Step 7 in the procedure for creating a new outbound alert webhook.

For information on the equivalent procedure for incident webhooks, see Validate the incident webhook.

After all criteria and data is entered, perform a final test to validate that the webhook is set up correctly.

To check the validity of your webhook, click Test in the upper right corner of the page.

For example, ServiceNow will have the following summary for a test:

CREATE URL
   URL is valid
   STATUS CODE: 201
   Field: result.sys_id
   External_id: b3581e11b32301057b7a9f24bcbab
UPDATE URL
   URL is valid 
   STATUS CODE: 200

For a user-defined “External Webhook Target” test, the results are likely to appear as follows:

CREATE URL
   URL is valid
   STATUS CODE: 201
   Field: \"issueId\"\s*\"(\d+)*
   external_id: 11450
UPDATE URL
   URL is valid
   STATUS CODE: 201