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Create an outbound webhook

This is Step 1 in the workflow for creating an outbound webhook.

To create a new outbound webhook, choose Integrations > Outbound Integrations > Webhook:

  1. Name and scope — General setting information and the object type (alerts or incidents) that trigger notification. The name for the webhook must be unique within the instance. Additionally, you can specify a filter to control the kind of data that will be forwarded to your external system.

  2. CREATE Operation and HTTP Configuration

  3. Payload Body for CREATE Operation

  4. Map the Response Payload: External Name and ID

  5. UPDATE Notifications (optional)

  6. Payload Body for UPDATE Operation

  7. Validate the Webhook