A Workflow Engine function that revives (sets to Open) a Situation that is currently set to Resolved. Provides a way to revive a closed Situation if a support ticket relating to it is still active.

This function is available as a feature of the Add-ons v1.3 download and later.

This function is available for Situation workflows only.

Back to Workflow Engine Functions Reference.


Workflow Engine function reviveSituation has no arguments.

The following example demonstrates typical use of Workflow Engine function workflowEngineFunction.

Set the following:

The UI translates your settings to the following JSON: