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Tarball - Prepare to upgrade

Follow these steps before you perform a Tarball upgrade to Moogsoft Enterprise v8.2.0 from v7.1.x, 7.2.x, or 7.3.x.

Important

Users wishing to upgrade from version v8.0.x onward should follow the following process: Patch Moogsoft Enterprise

Refer to Upgrade Moogsoft Enterprise or general information and upgrade instructions for other components and versions.

Download the installer

Back up the existing system

Note and uninstall UI integrations

You must reinstall the xMatters integration after upgrading. Before starting the upgrade, record all relevant xMatters configuration information.

To continue with the upgrade, see Tarball - Upgrade UI components.