createServiceTicket

A Workflow Engine function that creates a ticket for the specified service.

This function is available for Situation workflows only.

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Arguments

Workflow Engine function createServiceTicket takes the following arguments:

Name

Required

Type

Description

services

Yes

String

Comma separated list of the service names: ServiceNow, Remedy, Cherwell, Jira Service Desk, Jira Software.

Example

The following example demonstrates typical use of Workflow Engine function createServiceTicket: