Incident Analysis and Notifications

This topic describes how you can analyze your incidents and related data, and how you can synchronize with external systems such as PagerDuty.

Analyzing your incidents, alerts, and metrics

The Incidents window in the Express UI shows all your open incidents in one interactive table. To drill down into an incident, simply click on it. You can then view details about the incident and drill down into its member alerts and metrics.

Outbound notifications

You can enable bidirectional communications between Moogsoft ExpressExpress and PagerDuty. After you set up this integration, the two systems notify each other and synchronize their incidents and alerts.

Express also includes an outbound webhook that you can use to publish alerts and incidents to external systems. You can send incident notifications to Slack and similar apps. You can also send alerts to Moogsoft AIOps and take advantage of the additional correlation and analysis features in that product.