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Status ID Reference

The status of alerts and Situations is determined by their status ID. These statuses are used within the Heartbeat Monitor.

The different status_id values are as follows:

Status ID

Name

1

Opened

2

Unassigned

3

Assigned

4

Acknowledged

5

Unacknowledged

6

Active

7

Dormant

8

Resolved

9

Closed

10

SLA Exceeded