sendThreadEntryToIncident

A Workflow Engine function that sends a request to the corresponding outbound integration workflow to update the incident for the named service using thread entry retrieved by a preceding getThreadEntry function.

This function is available as a feature of the Add-ons v2.2 download and later.

This function is available for Situation workflows only.

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Arguments

Workflow Engine function sendThreadEntryToIncident takes the following arguments:

Name

Required

Type

Description

serviceName

yes

string

The name of the incident integration; has the value alertops.

instanceName

no

string

An instance name for integrations supporting multiple instances; defaults to the first instance.

prependText

no

string

Text to prepend to the thread entry message.

arguments

no

object

A JavaScript object that passes any additional arguments as context to the workflow and adds them to the existing workflow context.