Moogsoft Docs

Microsoft SCOM

To integrate with Microsoft System Center Operations Manager (SCOM), install the SCOM Connector on the SCOM Server. After you have installed and configured the SCOM Connector, it posts alarm data to Moogsoft AIOps.

These instructions apply to the SCOM Connector for single-server SCOM implementations. If you have set up multiple SCOM servers for high availability, see SCOM Configuration.

See the SCOM documentation for details on SCOM components.

Before You Begin

The SCOM integration has been validated with SCOM 2012 & SCOM 2016. Before you start to set up your SCOM integration, ensure you have met the following requirements:

  • Your SCOM server is running Windows Server 2012 or Windows Server 2016.

  • You have enabled Internet Information Services 6.0 to view the Status GUI.

  • You have Administrator privileges to the SCOM server.

  • You have uninstalled any versions of the SCOM Connector you had previously installed.

  • You have opened a port for the SCOM Connector to receive connections from Moogsoft AIOps. You use this port to configure the Connector URL. The default is 8085.

  • If communications between the SCOM Server and the server must pass through a proxy, ensure you know the proxy details including IP address, port, and required user credentials.

Configure the SCOM Integration

Configure the SCOM integration in Moogsoft AIOps as follows:

  1. Navigate to the Integrations tab.

  2. Click SCOM in the Monitoring section.

  3. Follow the instructions to create an integration name.

Install the SCOM Connector

To install the SCOM Connector on your SCOM sever:

  1. Download the SCOM Connector to your SCOM server.

  2. Unzip the SCOMConnectorInstaller and launch the SCOMConnectorInstaller.

  3. To add your SCOM Server, click the Add SCOM Server. The SCOM Server Connection dialog opens.

  4. Enter the following details in the dialog box and click the Add Connection button:

    Field

    Value

    Domain

    Domain name of the SCOM Server

    SCOM Server Host Name

    Host name of the SCOM Server where you are installing the Connector

    User ID

    User name of the SCOM Server. For example, "Administrator" or "someuser@example.com".

    Password

    Password for the SCOM Server user

  5. Click the Add Moog Server button to add your server. The Moog Server Connection dialog box opens.

  6. Enter the following details in the dialog box and then click the Add Connection button.

    Field

    Value

    Moog URL

    <your SCOM integration URL>

    For example: https://example.Moogsoft.com/events/scom_scom1

    Moog IP

    IP address of the server

    Moog Port

    Port of the SCOM Integration (SCOM LAM) on the server

    Enable SSL

    Encrypt communications with the server

    Public Key

    Public Key for the server

    Proxy Authentication Required

    Enable when communications must pass through a proxy server that requires authentication

    Username

    Proxy username in the format <domain name>\<user name>. For instance, "mdomain\user1"

    Password

    Password for the proxy user

    Proxy IP

    IP address of the proxy server

    Proxy Port

    Port of the proxy server

  7. Enter the Connector URL in the Connector URL field in the following format: http://<IP Address>:<port> . For example, "http://192.0.2.0:8085".

    Use the IP address of the machine where you're installing the connector and the open port you selected for communications with Moogsoft AIOps.

  8. Enter an appropriate Connector Service Name, i.e. "Moogsoft-Connector"

  9. To prevent alert storms, enter the Alert Storm Threshold on the Config tab, by default 10000.

    The SCOM connector notifies Moogsoft AIOps if the number of alerts breaches the threshold.

  10. Select the Auto Start Service on Installation checkbox on the Config tab to start the SCOM Connector automatically after installation.

  11. Click Install. The installer package installs the SCOM Connector and saves your configuration choices within the installer folder.

The connector runs as a service named "SCOM Connector". You can use the Services to control the SCOM Connector as you would any other service. If you restart the connector, ensure it stops completely before starting again. This can take 3-4 minutes.

You can view the logs for the SCOM Connector at <Install-Folder>\Logs\SCOMConnector.log.

To learn more about the SCOM Connector, see SCOM Integration Features.

Check SCOM Status

You can use a GET request to check the status of the SCOM connector. See "Check the LAM status" in Configure the REST LAM for more information and examples.