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You can install the SevOne polling integration to enable Moogsoft AIOps to collect alert data from SevOne. 

Refer to the SevOne LAM Reference to see the integration's default properties. When you use the integrations UI, you can only configure the visible properties.

If you want to implement a more complex SevOne LAM with custom settings, see Configure the SevOne LAM.

See the SevOne Documentation for details on SevOne components.

Before You Begin

The SevOne integration has been validated with SevOne v5.4. Before you start to set up your integration, ensure you have met the following requirements:

  • You have the API URL of your SevOne server.
  • The SevOne API URL is accessible from Moogsoft AIOps.
  • Your SevOne system is able to accept HTTPS requests.

Configure the SevOne Integration

Configure the SevOne integration in Moogsoft AIOps as follows:

  1. Navigate to the Integrations tab.
  2. Click SevOne in the Monitoring section.
  3. Follow the instructions to create an integration name and provide connection data for your SevOne system.

Configure SevOne

You do not need to perform any integration-specific steps on your SevOne system. After you complete the SevOne integration, Moogsoft AIOps polls SevOne every 60 seconds to collect event data.

If the integration fails to connect to SevOne, Moogsoft AIOps creates an alert and writes the details to the process log. Refer to the Logging details for LAMs and integrations for more information.


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