Roles define different users' level of access to Moogsoft AIOps and the actions they can perform within it.
Each user must be assigned at least one role, although some users can have several roles. Each role comprises of different permissions, allowing access to specific areas and functions.
Theicon in the bottom left corner can be used to add new roles. The icon can be used to remove any existing roles.
AIOps includes the following default roles: Super User, Manager, Administrator, Operator, Customer, REST LAM Sender and Grazer.
The permissions for these roles are as follows:
|REST LAM Sender|
The various role permissions are defined in the table below:
|super_privileges||Provides Super User privileges|
|alert_assign||Allows the user to assign Alerts|
|alert_close||Allows the user to close Alerts|
|alert_modify||Allows the user to modify Alerts|
Allows the user to view all data within Moogsoft AIOps.
If a user does not have this permission, they will only be able to see data (Situations, Alerts etc) relating to their Team
Allows the user to create Maintenance Windows.
If a user with this permission does not have 'all_data' and is not in a Team, they will not be able to see the windows they create.
If a 'grazer' does not have this permission, they will not be able to run the createMaintenanceWindow or deleteMaintenanceWindow endpoints
|moderator_assign||Allows the user to assign a Situation moderator/owner|
|prc_feedback||Allows the user to mark Alerts with PRC feedback|
|sig_create||Allows the user to create Situations|
|sig_close||Allows the user to close Situations|
|sig_modify||Allows the user to modify Situations|
|thread_create||Allows the user to create Collaborate comment threads|
|add_media||Allows the user to attach files to Collaborate comment threads|
|graze_login||Allows the user to login to the Graze API|
Allows the user to create and edit their own personal Situation and Alert Filters
Creating a Role
Follow the steps outlined below to create a new role:
- Click the
- Enter a name for the role (it would be useful to make this as descriptive as possible)
Select the permissions you want to added to the role. You can multi-select using Shift or Cmd (⌘) and clicking on the required permissions. Next move them using the controls:
This will add any selected permissions
This will add all permissions
This will remove any selected permissions
This will remove all selected permissions
You can move permissions by dragging and dropping them between the 'Available' and 'Selected' columns as required.
Set the session timeout, either using the system timeout of 60 minutes (an hour) or selecting a custom timeout and defining the time.
Assign a landing page for a role. This will be 'Inherit from System Config' by default. Click the drop-down arrow and select another screen if you want to change it.
Click Save Changes.
Editing a Role
You can edit roles in the same way as creating roles. To do this, follow the steps below:
Please note: Any changes made when editing roles will affect all users with that role
Select the role you want to edit. If the list is long, type in the search box (at the top left) to narrow the list.
Edit fields as described above.
Click Save Changes. If you want to discard all changes, click Revert Changes.