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The View menu can be used to customize which field columns are displayed in My SituationsOpen Situations or a Situation filter view.

To see the options, click View in the top right corner of the screen and select the different options in the drop-down menu to enable them.

View Options

The top option, 'Situation Row Striping', will change the filter display and each Situation row will appear as colored stripes. This is shown in the screenshot below:

The Situation columns that can be added and removed are listed in the table below:

ColumnDescription
Category

The category indicates the type and state of the Situation. Categories include: Closed, Created, Detected, Priority, Spam and Superseded

Created AtThe time and date when the Situation was created
DescriptionA text description of the Situation
First EventThe time and date when the first Event was recorded
Last ChangeThe time and date when the last change was made
Last EventThe time and date when the last Event was recorded
Owned ByThe username of the Moogsoft AIOps User who owns the Situation
ParticipantsThe number of Users participating in the Situation Rooms
Process ImpactedAll processes associated with the Situation that have been impacted
QueueThe Situation Queue ID
RatingThe star rating (out of five) that the Situation has been given
ScopeThe scope of the different source groups that are affected by the Alert or Situation (End-User, All, Network, Applications, Database, Storage, Desktop, Cloud, Other)
Scope TrendWhether the scope is increasing or decreasing/staying the same. This is indicated by an up or down arrow
Service ImpactedAll services associated with the Situation that have been impacted
Sev TrendThe severity trend is shown with a green up or a red down arrow to indicate if the severity is becoming more or less severe
StatusThe status of the Situation: Opened, Closed, Resolved, Assigned, Acknowledged etc.
StoryThe story ID number will match the Situation ID number at the top of the Merge tree
TeamsThe Teams that the Situation are associated with
Total AlertsThe total number of Alerts associated with the Situation
User CommentsThe number of User comments about the Situation

Selecting Situations

There are a number of different ways to select or tag Situations. You can click the checkboxes in the far left column to select each Situation individually:

To select multiple Situations at once, hold down Shift and then click the checkboxes of the Situations you want to select. If you select one Situation using this method and then click another Situation further down the list, all Situations between the two will also be selected.

Another method is to left-click and drag down to highlight the Situations you want to select and then right-click to select them and open the Tools Menu (also known as the Right-Click menu).

Moving View Columns

You can change the width of each column by hovering your mouse cursor over the column order and clicking and dragging it to increase or decrease the width.

To change the order of the columns, click the column title cell of the column you want to move and drag it to a new location in the top row. Two green arrows will indicate if the move is valid:

You can also configure the order in which the Situations  are shown by clicking the column title cell to rearrange them in ascending or descending alphabetical or numerical order.

For example, click the 'Severity' column to arrange the Situations in ascending or descending order of severity.