The View menu can be used to customize which field columns are displayed in My Situations/ Open Situations or a Situation filter view.
To see the options, click View in the top right corner of the screen and select the different options in the drop-down menu to enable them.
The top option, 'Situation Row Striping', will change the filter display and each Situation row will appear as colored stripes. This is shown in the screenshot below:
The Situation columns that can be added and removed are listed in the table below:
The category indicates the type and state of the Situation. Categories include: Closed, Created, Detected, Priority, Spam and Superseded
|Created At||The time and date when the Situation was created|
|Description||A text description of the Situation|
|First Event||The time and date when the first Event was recorded|
|Last Change||The time and date when the last change was made|
|Last Event||The time and date when the last Event was recorded|
|Owned By||The username of the Moogsoft AIOps User who owns the Situation|
|Participants||The number of Users participating in the Situation Rooms|
|Process Impacted||All processes associated with the Situation that have been impacted|
|Queue||The Situation Queue ID|
|Rating||The star rating (out of five) that the Situation has been given|
|Scope||The scope of the different source groups that are affected by the Alert or Situation (End-User, All, Network, Applications, Database, Storage, Desktop, Cloud, Other)|
|Scope Trend||Whether the scope is increasing or decreasing/staying the same. This is indicated by an up or down arrow|
|Service Impacted||All services associated with the Situation that have been impacted|
|Sev Trend||The severity trend is shown with a green up or a red down arrow to indicate if the severity is becoming more or less severe|
|Status||The status of the Situation: Opened, Closed, Resolved, Assigned, Acknowledged etc.|
|Story||The story ID number will match the Situation ID number at the top of the Merge tree|
|Teams||The Teams that the Situation are associated with|
|Total Alerts||The total number of Alerts associated with the Situation|
|User Comments||The number of User comments about the Situation|
There are a number of different ways to select or tag Situations. You can click the checkboxes in the far left column to select each Situation individually:
To select multiple Situations at once, hold down Shift and then click the checkboxes of the Situations you want to select. If you select one Situation using this method and then click another Situation further down the list, all Situations between the two will also be selected.
Another method is to left-click and drag down to highlight the Situations you want to select and then right-click to select them and open the Tools Menu (also known as the Right-Click menu).
Moving View Columns
You can change the width of each column by hovering your mouse cursor over the column order and clicking and dragging it to increase or decrease the width.
To change the order of the columns, click the column title cell of the column you want to move and drag it to a new location in the top row. Two green arrows will indicate if the move is valid:
You can also configure the order in which the Situations are shown by clicking the column title cell to rearrange them in ascending or descending alphabetical or numerical order.
For example, click the 'Severity' column to arrange the Situations in ascending or descending order of severity.