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Webex Integration Workflows

The Webex integration installs the following workflows.

Outbound Notification

Workflow Name

Engine Name

Description

Reference

Create Webex Incident

Situation Integration

Send an outbound notification to Webex to create a new AdaptiveCard message.

Create Notifications for Situations and Alerts

Alert Integration

Send an outbound notification to Webex to create a new AdaptiveCard message.

Close Webex Incident

Situation Integration

Send an outbound notification to Webex when Situation is closed or resolved.

Close and Resolve Notifications for Situations and Alerts

Alert Integration

Send an outbound notification to Webex when alert is closed or resolved.

Post to Webex Incident

Situation Integration

Send an outbound notification to Webex to add a reply to an incident card.

Collaboration Thread Entries

Assign Webex Incident

Situation Integration

Send an outbound notification to Webex when Situation is assigned.

Assigment Notifications for Situations and Alerts

Alert Integration

Send an outbound notification to Webex when alert is assigned.

Add Teams to Webex Incident

Situation Integration

Send an outbound notification to Webex when teams added to a Situation.

Team Addition Notifications

Inbound Notifications

Workflow Name

Engine Name

Description

Reference

Handle Webex Response

Situation Integration

Update Situations with responses from Webex.

Handling Webex Responses