Field Behavior in Merged Situations

When Moogsoft Enterprise merges two or more Situations, it updates the fields of the Situations as follows:

Field

Old Situations

New Situation

Category

Superseded.

Created.

Created At

No change.

Time of merge.

Description

No change.

Merge of Situations [X, Y, Z] where X, Y, and Z represent the Situation IDs of the superseded Situations.

First Event Time

No change.

The First Event Time for the combined Situations.

ID

No change.

The next sequential Situation ID.

Last Change

No change.

The time that the merge took place.

Last Event Time

No change.

The value of the Situation in first position in the merge list.

Owned By

No change.

Default (none).

Participants

No change.

Default (none).

Process Impacted

No change.

Combined values.

Queue

No change.

The queue of the Situation in first position in the merge list.

Rating

No change.

Default (none).

Scope

No change.

Combined values.

Scope Trend

No change.

Combined values.

Services Impacted

No change.

Combined values.

Sev Trend

No change.

Combined values.

Severity

No change.

The highest severity of the merged Situations.

Status

Dormant.

Opened.

Story

Adopts ID of new Situation.

The Story ID is the same as the Situation ID of the new Situation.

Teams

No change.

All Teams monitoring the merged Situations.

Total Alerts

No change.

The sum of the Alerts of all merged Situations.

User Comments

No change.

Default (none).