Field Behavior in Merged Situations
When Moogsoft AIOps merges two or more Situations, it updates the fields of the Situations as follows:
Field |
Old Situations |
New Situation |
---|---|---|
Category |
Superseded. |
Created. |
Created At |
No change. |
Time of merge. |
Description |
No change. |
Merge of Situations [X, Y, Z] where X, Y, and Z represent the Situation IDs of the superseded Situations. |
First Event Time |
No change. |
The First Event Time for the combined Situations. |
ID |
No change. |
The next sequential Situation ID. |
Last Change |
No change. |
The time that the merge took place. |
Last Event Time |
No change. |
The value of the Situation in first position in the merge list. |
Owned By |
No change. |
Default (none). |
Participants |
No change. |
Default (none). |
Process Impacted |
No change. |
Combined values. |
Queue |
No change. |
The queue of the Situation in first position in the merge list. |
Rating |
No change. |
Default (none). |
Scope |
No change. |
Combined values. |
Scope Trend |
No change. |
Combined values. |
Services Impacted |
No change. |
Combined values. |
Sev Trend |
No change. |
Combined values. |
Severity |
No change. |
The highest severity of the merged Situations. |
Status |
Dormant. |
Opened. |
Story |
Adopts ID of new Situation. |
The Story ID is the same as the Situation ID of the new Situation. |
Teams |
No change. |
All Teams monitoring the merged Situations. |
Total Alerts |
No change. |
The sum of the Alerts of all merged Situations. |
User Comments |
No change. |
Default (none). |