Status ID Reference
The status of alerts and Situations is determined by their status ID. These statuses are used within the Heartbeat Monitor.
The different status_id
values are as follows:
Status ID |
Name |
---|---|
1 |
Opened |
2 |
Unassigned |
3 |
Assigned |
4 |
Acknowledged |
5 |
Unacknowledged |
6 |
Active |
7 |
Dormant |
8 |
Resolved |
9 |
Closed |
10 |
SLA Exceeded |