Schedule Maintenance Downtime
You can schedule maintenance windows so that events created during these maintenance periods are not included in Situations. Defining maintenance windows for scheduled downtimes, such as during server or software upgrades, reduces unnecessary noise.
During a maintenance window, events continue to be correlated into alerts and labeled as 'In Maintenance' but you can choose not to group them into Situations. If an alert under a maintenance schedule receives an event, it is tagged as such.
View Maintenance Windows
To view maintenance windows, click the Maintenance Schedule heading in the Side Menu. If you are an Administrator, you can edit one of the displayed windows by double-clicking it.
Historical, expired and manually deleted windows are not displayed here.
Create a Maintenance Window
Click Create Maintenance Window to create a new window. Complete the following:
|
Field |
Input |
Description |
|
Name the Maintenance Window |
Mandatory String |
Text name for the new maintenance window. |
|
Describe the Maintenance Window |
Mandatory String |
Description of the new maintenance window. |
|
Define a filter for the Maintenance Window |
- |
Defines a filter to target a specific alert or a group of alerts. |
|
Start date and time |
Date/Time |
Sets the start time and date of the new maintenance window. |
|
End date and time |
Date/Time |
Sets the end time and date of the new maintenance window. |
|
How frequently the Maintenance Window should recur |
Never Daily Weekly Monthly |
Selects whether the maintenance window will never recur or will recur on a daily, weekly or monthly basis. |
|
Allow Situation Membership for Alerts under Maintenance |
Boolean |
Allows alerts created during a maintenance schedule to be included in Situations. By default, alerts under maintenance are omitted from Situations. |