Customize User Experience and Workflow
You can configure the functionality and default tabs of Moogsoft AIOps for Situation Rooms, Workflow, System Settings and Interface Settings. To access these options, click Customization in the System section of the Settings tab.
Situation Room
Use the Situation Room tab to select the default tab that displays when any user opens the Situation Room and the columns that appear in the Situation Room header.
Default Tab
You can choose between Next Steps, Alerts, Collaborate, Topology, and Visualize as the default tab that displays. By default, the tab is Next Steps. To change the default tab:
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Select the default tab that you want from the drop-down list.
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Click Save Changes to continue.
Situation Header Columns
You can select up to eight columns to display in the Situation Room header. To change the columns that you want to display in the Situation Room header:
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To add a new column, click Add Field and select a column from the drop-down list.
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To delete an existing column, click x next to the column name.
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To move a column, click on a column and drag it to the place where you want it to display.
Workflow
The Workflow tab allows you to alter the standard workflow of all Situations.
Propagate Situation Actions to Alerts
When enabled, this mirrors any actions to the Situation down to its alerts. Click Enable to continue and then define the scope:
Setting |
Description |
Any unassigned Alerts |
Action applies to any currently unassigned alerts in the Situation. |
Any unassigned Alerts and any assigned but not acknowledged Alerts |
Action applies to any unassigned alerts and any assigned but not acknowledged alerts. |
All Alerts |
Action applies to all of the alerts in the Situation. |
Close Situations
These settings determine the behavior when closing Situations:
Setting |
Description |
Close Situation and Open Alerts |
This closes the Situation and all open alerts within it. |
Close Situation and Unique Open Alerts |
This closes the Situation and all unique open alerts. |
Close Situation Only (Not recommended for normal operation) |
This only closes the Situation but not its alerts. |
Click Save Changes to continue.
System Settings
The System Settings tab is where you can set when Moogsoft AIOps times out, either with the system default or a custom timeout:
Setting |
Description |
Use System defined timeout |
The system default timeout of one hour (60 minutes). |
Custom timeout |
Any custom-defined timeout (any time between 60 and 480 minutes). |
Click Save Changes to continue.
Interface Settings
The Interface Settings section is where you configure the default time format, landing page and theme for the Moogsoft AIOps interface.
Setting |
Input |
Description |
Default time format |
US (hh:mm:ss MM/DD/YYYY) International (hh:mm:ss DD/MM/YYYY)* Sortable (YYYY-MM-DD hh:mm:ss) |
The default time format that applies throughout Moogsoft AIOps. |
Landing page |
Summary* Management Dashboard Moogsoft AIOps Dashboard My Situations Open Situations Open Situations with Impacted Services |
The default landing page that opens when you launch Moogsoft AIOps or click the Moogsoft logo in the top left corner. |
Default theme |
Light* Dark |
The color scheme of Moogsoft AIOps (dark or light). |
Allow users to select theme |
Boolean |
Allows users to select their own color scheme. Enabled by default. |
Default time zone |
Use Client Time Zone* |
Defines the default time zone for new users logging in to Moogsoft AIOps. The default 'User Client Time Zone' means Moogsoft AIOps adopts the local time zone. |
Allow users to select time zone |
Boolean |
Allows users to set their own time zone under the My Account settings. Enabled by default. |
Select Custom Logo |
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Upload an image such as a logo so display on the login page and on the top bar of the workbench. |
Note
* These are the default settings for Moogsoft AIOps.
Click Save Changes to continue.
Upload a Logo
You can upload a custom image such as a company or brand logo to appear on the login page and on the top bar of the workbench:
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Click Upload and select the desired image file from your computer. Currently PNG, JPG and GIF files up to 5MB in size are supported.
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Click Save Changes for the changes to be applied.
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Click the image to go to the default or configured landing page.