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Status ID Reference

The status of alerts and Situations is determined by their status ID. These statuses are used within the Heartbeat Monitor .

The  different status_id values are as follows:

Status ID Name
1 Opened
2 Unassigned
3 Assigned
4 Acknowledged
5 Unacknowledged
6 Active
7 Dormant
8 Resolved
9 Closed
10 SLA Exceeded