Moogsoft Docs

Dynatrace APM Polling

You can install the Dynatrace APM Polling integration to collect event data from one or more Dynatrace APM servers.

See the Dynatrace documentation for details on Dynatrace components.

Before You Begin

Before you start to set up your integration, ensure you have met the following requirements for each Dynatrace APM server:

  • You have the URL for your Dynatrace APM server.
  • You have the credentials to connect to Dynatrace APM.
  • The port for your Dynatrace APM server is open and accessible from the Moogsoft AIOps server.

Optionally you can provide the following:

  • A filter with a Dynatrace profile name, an incident rule and an incident state.
  • A request interval and retry interval time in seconds. Defaults to 60 seconds.
  • An overlap time in seconds to ensure Moogsoft AIOp does not miss any valid events. Defaults to 10 seconds.
  • The length of time to wait for a request to complete before timing out. Defaults to 120 seconds.

Configure the Dynatrace APM Integration

Configure the Dynatrace APM integration in Moogsoft AIOps as follows:

  1. Navigate to the Integrations tab.
  2. Click Dynatrace APM (Polling) in the Monitoring section.
  3. Follow the instructions to create an integration name and supply the connection information for your Dynatrace APM server.

See Configure the Dynatrace APM Polling LAM for advanced configuration information.

Configure Dynatrace APM

You do not need to perform any integration-specific steps on your Dynatrace APM systems. After you configure the integration, it polls each Dynatrace server at regular intervals to collect event data (every 60 seconds by default).

If the integration fails to connect to one or more Dynatrace APM sources, Moogsoft AIOps creates an alert and writes the details to the process log. Refer to the Logging details for LAMs and integrations for more information.