Moogsoft Docs

Moogsoft AIOps 7.0.0 Supported Environments

The following operation systems, browsers and third-party software are either supported or are required in order to run Moogsoft AIOps.

Any operating systems and browsers not listed in the sections below are not officially recommended or supported by Moogsoft.

Operating Systems

You can run Moogsoft AIOps on the following versions of Red Hat Enterprise Linux® (RHEL) and CentOS Linux :

OS Version






No other Linux distributions are currently supported


You can use the following browsers for the Moogsoft AIOps UI:

Browser Version










After upgrading macOS to Catalina, the UI is inaccessible in Chrome, Safari and Edge browsers because self-signed certificates are no longer trusted. For workaround instructions see Catalina Browser Certificate Workaround.

Supported Third-Party Software

The latest default installation of Moogsoft AIOps comes with the following third-party applications:

Application Version
Apache Tomcat® v8.0.48
Elasticsearch v5.6.9
MySQL Community Server v5.7.22
Nginx v1.14.0 or above
RabbitMQ v3.7.4

Other supported application packages include:

Application Version
Erlang v20.1.7
JRE v1.8.0_171
Apache Tomcat ® Native v1.1.34 or above

Integration Support

The following table outlines the vendor supported integrations for the current version of Moogsoft AIOps alongside the corresponding supported software versions.

Integrations support IPv6 connectivity.

Integration Version Supported Software / Version
Apache Kafka Integration v1.6 Apache Kafka v0.9, 1.1
Ansible Tower Integration v1.6 Ansible Tower v3.0, 3.1
AppDynamics Integration v1.5 AppDynamics v4.0, 4.1
AWS CloudWatch Integration v1.6 aws-java-sdk v1.11
AWS SNS Integration v1 AWS SNS v2016-06-28
CA Nimsoft UIM Integration v1.4 CA Nimsoft UIM v8.4
CA Spectrum Integration v1.2 CA Spectrum v10.2
Cherwell Service Management Integration v1.3 Cherwell v9.3
Datadog Polling Integration v1 Datadog v2018
Datadog Webhook Integration v1.6 Datadog v5.21
Dynatrace APM Integration v1.8 Dynatrace v6.5, 7.0
Dynatrace APM Plugin Integration v1.4 Dynatrace v6.5, 7.0
Dynatrace Notification Integration v1.1 Dynatrace v6.5
Dynatrace Synthetic Integration v1.5 Dynatrace Synthetic v2017
Email Integration v2 IMAP, IMAPS, POP3, POP3S
EMC Smarts Integration v1 EMC Smarts v9.5
ExtraHop Integration v1 ExtraHop v7.3.2.1656
FluentD Integration v1.6 FluentD v0.12
Grafana Integration v6.5 Grafana v4.6 or above
HP NNMi Integration v2 HP NNMi v10.2
HP OMi Integration v1.5 HP OMi v10.1
HP OMi Plugin Integration v1.2 HP OMi v10.1
JDBC Integration v1 JDBC v4.2
JIRA Service Desk Integration v1.1 JIRA Service Desk v7.6
JIRA Software Integration v1.1 JIRA Software v7
JMS Integration v1.4 ActiveMQ v5.14, JBoss v10, WebLogic v12.0
Microsoft Azure Integration v1 Microsoft Azure Monitor v2018
Microsoft Azure Classic Integration v1 Microsoft Azure Classic v2018
Microsoft SCOM Integration v4.1 Microsoft SCOM v2012, 2016
Nagios Integration v2.5 Nagios vXI
New Relic Integration v1.7 New Relic v2016
New Relic Polling Integration v1 New Relic v2.3
Node Red Integration v1.5 Nagios Red v016, 017
Node.js Integration v1.6 Node.js v1.6
Oracle Enterprise Manager Integration v1.4 Oracle Enterprise Manager v12c, 13c
Pingdom Integration v1.5 Pingdom v2017
Remedy Integration v1 Remedy v9.1
ServiceNow Integration v2.2.4 ServiceNow vLondon, Jakarta, Kingston
SevOne Integration v1 SevOne v5.7.2.0
Slack Integration v1 Slack v3.1
SolarWinds Integration v2.4 SolarWinds v11.5, 12.2
Splunk SaaS Addon Integration v1.8 Splunk v6.5, 6.6, 7.0
Sumo Logic Integration v1 Sumo Logic v2018
VMWare vCenter Integration v2 VMWare vCenter v6.0, 6.5
VMWare vRealize Log Insight Integration v2 VMWare vRealize Log Insight v4.3
VMWare vROps Integration v2 VMWare vROps v6.6
VMWare vSphere Integration v2 VMWare vSphere v6.0, 6.5
WebSphere MQ Integration v1.6 WebSphere MQ v8
xMatters Integration v4 xMatters v5.5
Zabbix Integration v2 Zabbix v3.2
Zenoss Integration v2 Zenoss v4.2