Moogsoft Docs

Status ID Reference

The states of alerts and Situations is determined by their status ID.

The  different status_id values are as follows:

mysql> select * from status;
+-----------+----------------+
| status_id | name           |
+-----------+----------------+
|         4 | Acknowledged   |
|         6 | Active         |
|         3 | Assigned       |
|         9 | Closed         |
|         7 | Dormant        |
|         1 | Opened         |
|         8 | Resolved       |
|        10 | SLA Exceeded   |
|         5 | Unacknowledged |
|         2 | Unassigned     |
+-----------+----------------+
10 rows in set (0.00 sec)