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You can integrate with your Email system by supplying the connection information in the Email integration. The integration polls your Email server for new data every 60 seconds.

See the Winmail documentation for details on Winmail components.

Before You Begin

The Email integration has been validated with Winmail Mail Server v. 6.2 . Before you start to set up your Email integration, ensure you have met the following requirements:

  • You know the Email protocol you're using: IMAP, IMAPS, POP3, or POP3S.
  • You've identified the host name and port of your Email server/s.
  • The port for your Email server is open and accessible from Moogsoft AIOps.
  • You have the credentials to connect to the Email server.
  • You know whether to treat message body as JSON or not.
  • You know the name of the folder to read email messages from.

Configure the Email Integration

Configure the Email integration in Moogsoft AIOps as follows:

  1. Navigate to the Integrations tab.
  2. Click Email in the Monitoring section.
  3. Follow the instructions to create an integration name.

See the Email Integration Reference for advanced configuration information.

You do not need to perform any integration-specific steps on your Email system. After you complete the Email integration, it polls your Email server every 60 seconds.