Moogsoft Docs

Customization

Customization is where you can configure the functionality and default tabs of Moogsoft AIOps for Situation Rooms, Workflow, System Settings and Interface Settings.

Situation Room

The Situation Room tab is where you can select the default tab that will display when any user opens the Situation Room.

By default the tab is Next Steps. You can choose between Next Steps, Alerts and Collaborate.

Click Save Changes to continue.

Workflow

The Workflow tab is allows you to alter the standard workflow of all Situations.

Propagate Situation Actions to Alerts

When enabled this will mirror any actions to the Situation down to its Alerts. Click Enable to continue and then define the scope:

Setting Description
Any unassigned Alerts Action will apply to any currently unassigned Alerts in the Situation
Any unassigned Alerts and any assigned but not acknowledged Alerts Action will apply to any unassigned Alerts and any assigned but not acknowledged Alerts
All Alerts Action will apply to all of the Alerts in the Situation

Close Situations

These settings determine the behavior when closing Situations:

Setting Description
Close Situation and Open Alerts This will close the Situation and all open Alerts within it
Close Situation and Unique Open Alerts This will close the Situation and all unique open Alerts
Close Situation Only (Not recommended for normal operation) This will only close the Situation but not its Alerts

Click Save Changes to continue.

System Settings

The System Settings tab if where you can set when Moogsoft AIOps times out, either with the system default or a custom timeout:

Setting Description
Use System defined timeout This is the system default timeout of one hour (60 minutes)
Custom timeout This can be any custom-defined timeout (any time between 60 and 480 minutes)

Click Save Changes to continue.

Interface Settings

The Interface Settings section is where you configure the default time format, landing page and theme for the Moogsoft AIOps interface.


Setting Input Description
Default time format US (hh:mm:ss MM/DD/YYYY)
International (hh:mm:ss DD/MM/YYYY)*
Sortable (YYYY-MM-DD hh:mm:ss)
The default time format that will apply throughout Moogsoft AIOps
Landing page Summary*
Management Dashboard
Moogsoft AIOps Dashboard
My Situations
Open Situations
Open Situations with Impacted Services

The default landing page that will open when you launch Moogsoft AIOps or click the Moogsoft logo in the top left corner

Default theme Dark*
Light
The color scheme of Moogsoft AIOps (dark or light)
Allow users to select theme Boolean If enabled then users can select their own color scheme
Select Custom Logo - Upload an image such as a logo so display on the login page and on the top bar of the workbench.

Note

* Please note : These are the default settings for Moogsoft AIOps

Click Save Changes to continue.

You can upload a custom image such as a company or brand logo to appear on the login page and on the top bar of the workbench.

Click Upload and select the desired image file from your computer. Click Save Changes for the changes to be applied.

Warning

Please note : Currently only PNG, JPG and GIF files up to 5MB in size are supported

Clicking the image will take you to the default or configured landing page.